Effective Date: 2/13/2025
Overview
Welcome to Ponix! These Terms and Conditions (“Terms”) govern your access to and use of our website and e-commerce services. By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms, including additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, and merchants.
Please read these Terms carefully before accessing or using our site. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the site or use any services.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the site following the posting of any changes constitutes acceptance of those changes.
Acceptance of Terms
By accessing and using Ponix’s website and services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, please do not use our services.
Use of the Site
- Eligibility
The site may only be used by individuals and entities who can form legally binding contracts under applicable law. No person under the age of 18 may use the site without the supervision of a parent or legal guardian. - License and Restrictions
You are granted a limited, non-exclusive right to use the content and materials on our site in connection with browsing and purchasing products. Ponix retains ownership of its intellectual property rights, and you agree not to use, copy, display, distribute, or modify any content without our express permission. - Prohibited Conduct
By using the site, you agree not to:
- Infringe on intellectual property rights or any applicable law.
- Disrupt or interfere with the security of the site.
- Submit false or misleading information.
- Engage in fraudulent or unauthorized transactions.
- Transmit any malware, viruses, or other harmful code.
Orders & Payments
- Product Availability
All orders placed through the site are subject to product availability. We reserve the right to limit quantities or discontinue products at any time without notice. - Pricing
Prices for our products are subject to change without notice. We reserve the right to modify or cancel any order due to pricing errors or inaccuracies. - Payment Methods
We accept various payment methods, and all transactions are processed securely. You agree to provide accurate payment information and authorize us to charge the total amount of your purchase.
SHIPPING AND DELIVERY
- Shipping Policy
We will ship products to the address provided at checkout. Risk of loss and title for purchased products pass to you upon delivery to the carrier. - Delivery Times
Estimated delivery times are provided at checkout and are not guaranteed. Delays may occur due to circumstances beyond our control.
Returns & Refunds
- Return Policy
We accept returns of unused and unopened products within 30 days of purchase. To initiate a return, please contact our customer support team. Shipping costs for returns may apply. - Refunds
Refunds will be issued to the original payment method after we receive and inspect the returned item. Processing times may vary depending on your bank or payment provider.
Fraud & Security
We reserve the right to monitor transactions and take necessary actions, including canceling suspicious orders, to prevent fraud. We may report fraudulent activity to law enforcement agencies.
Intellectual Property & Rights
All content, including text, graphics, logos, images, and other materials on the Ponix site, is the property of Ponix and is protected by copyright and trademark laws. You may not use any content without our prior written consent.
Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party site. Your use of linked sites is at your own risk.
Limitation of Liability
Ponix shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products. Our total liability shall not exceed the amount paid for the specific product in question.
Indemnification
You agree to indemnify and hold Ponix, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, costs, and expenses arising from your use of the site or violation of these Terms.
Dispute Resolution
Any disputes arising from these Terms shall be resolved in accordance with the laws of the state in which Ponix operates. Both parties agree to submit to the jurisdiction of the courts in that location.
Changes to the Terms
We may modify these Terms at any time by posting updates to our site. Your continued use of the site after changes are posted constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions about these Terms, please contact us at info@ponixfarms.com.